Company Overview

We're here to help customers and consumers with questions about VOXX International and our family of brands.

Customer Support

Our Online Customer Support can help you with questions about many of the Audiovox brands including: Audiovox, RCA, Jensen, Acoustic Research, Energizer, Advent, Code Alarm, TERK, Prestige, Pursuit, Car Link and SURFACE.


Warranty Information

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Audiovox Brand Customer Support

Audiovox Portable DVD Players, Digital Picture Frames, Under-Counter TV's, Sirius/XM Radios Contact us via the "Ask a Question" system in our FAQs.

Audiovox Home Audio Customer Support

For Home Audio Systems, Clock Radio/Docks (Audiovox Brand Only), Please visit www.1800customersupport.com or call 1-800-252-6123.

RCA Brand Customer Support

RCA Home Theater and DVD Players Customer Support, Please email rcasupport@1800customersupport.com or call 1-800-311-9263.

RCA Televisions Customer Support, Please Click Here

RCA MP3 Players, Digital Voice Recorders (DVR) and Small Wonder Camcorders, Contact us via the "Ask a Question" system in our FAQs.

Jensen Brand Customer Support

Jensen Mobile Entertainment Products (in-vehicle), Contact us via the "Ask a Question" system in our FAQs.

Jensen Heavy Duty Truck Products, Visit jensenheavyduty.com and click on 'support.'

Jensen Marine Products, Visit jensenmarinedirect.com and click on 'support.'

Jensen RV Products, Visit jensenrvdirect.com and click on 'support.'

Jensen Home and Portable Audio and Video Products, Visit spectraintl.com and click on Jensen, then 'support'.

Become a Mobile OE Product Dealer in United States

For more information on becoming an Audiovox, Jensen, Advent, Code Alarm, Prestige, CarLink, Flashlogic, Pursuit, ECCO, SiriusXM and PursuiTrak dealer, email us at: newaccounts@audiovox.com

Become a Consumer Electronics or Accessories Product Dealer in United States

For more information on becoming an RCA, Acoustic Research, Symphonix, Zentral Home Command and Xsight dealer, email us at: newaccountinfo@audiovox.com

Become an International Product Dealer

For more information on Audiovox and Jensen sales in Latin America, Europe and adjacent territories, email us at: avxinternationalsales@audiovox.com.

For more information on RCA and Acoustic Research sales in Latin America, Europe and adjacent territories, email us at: aacinternationalsales@audiovox.com.

VOXX International Headquarters

VOXX International and its subsidiary Audiovox Electronics Corporation are headquartered in Hauppauge, N.Y. and
Audiovox Accessories Corporation is located in Carmel, Ind.

More information about our Hauppauge, N.Y. Headquarters

VOXX International Headquarters
180 Marcus Blvd.
Hauppauge, NY 11788, USA

Hours of Operation: Monday-Friday 9 a.m. to 5:30 p.m.
180 Marcus Blvd. Hauppauge, NY 11788
Main phone: 631-231-7750

Directions from East:

Take the Long Island Expressway to Exit 55 (Motor Parkway). Proceed on the exit ramp to the first light (Motor Parkway). At the light, make a right onto Motor Parkway. Take Motor Parkway down to the third light (Marcus Blvd.) and make a right. Audiovox is a half mile down on the left-hand side at 150 Marcus Blvd.

Directions from West:

Take the Long Island Expressway eastbound to Exit 55. Proceed on exit ramp to Motor Parkway (first traffic light). At Motor Parkway, make a left. Take Motor Parkway down to the fourth light (Marcus Blvd.) and make a right. Audiovox is a half mile down on the left-hand side at 150 Marcus Blvd.

Click here for a map.

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